Ecommerce Support Services
1. Amazon Virtual Assistance Services
You can use Amazon virtual assistance for everything from creating message templates, answering questions asked, commenting on positive and negative reviews, writing product listings, email marketing messages, keyword research and SEO optimization, social media management, negotiating with suppliers, fulfilment agents, graphic design and photography, web design and web development — bringing it all together.
2. Catalogue Management Services
If you own an ecommerce store, we can help with catalogue building and indexing, catalogue updating and conversion, ecommerce catalogue processing, product data entry, product image processing, product feed submission, and ecommerce back office support, plus integrating popular data with attributes, proper classification and categorization.
3. Listing Optimisation Services
Building the best Amazon product listings in the market helps increase sales. We can help with optimized product titles and descriptions, content designed to drive clicks and ranking, product presentation and brand analysis, suggested backend search term submission, and conference calls with our branding experts.
4. Store Setup Management Services
We set up attractive and SEO friendly stores that enable online merchants to reach a massive audience across the globe, build brand recognition and scale business to new heights. Our team follows best practices to list products with their details, maintaining 99.9% accuracy and data security, while also managing customer orders and inventory levels.
Libra Web Solutions service include: Ecommerce Loyalty Programme Development, Customer Retention Strategy Development, Loyalty Programs for Small Businesses, Ecommerce Development Strategy.
5. Seller Panel Management Services
We assist you in streamlining seller central operations and increasing your reach among customers. Our team of experts guides you through product listings, content management, and marketing and promotion through sponsored ads, providing listing optimization, product descriptions, image cataloguing, inventory management, order processing, and competitive analysis.
6. Content Management Services
Our web content management services are aimed at creating a digital presence on one or more online channels and customizing portals and online initiatives, ensuring the right blend of technology, creativity and logic. We also provide personalised content to showcase the most relevant information to each customer, optimized experience, and enhanced conversion and visitor stickiness.
7. SEO and Metadata Services
We offer a wide range of services such as keyword and key-phrase optimisation research, technical website SEO audits, optimization of specific pages and sitemaps, analysis of site design, product content optimisation, choosing proper keywords, product page titling, meta descriptions, metadata management, ratings and reviews and more.
8. Email Marketing Services
We empower your business to build and grow relationships through marketing campaigns, bulk mails, newsletters and mass emails. Our intelligent email delivery engine gives you better email delivery.
Libra Web Solutions service include: Ecommerce Loyalty Programme Development, Customer Retention Strategy Development, Loyalty Programs for Small Businesses, Ecommerce Development Strategy.
9. Ecommerce Back Office Support Services
Our ecommerce back office support services are custom designed for your needs, ensuring high conversion and equally high retention rates. Tasks include complete order processing, order entry and tracking, accounting and bookkeeping transaction support, inventory support and management, up-selling and cross-selling, and customer support services including email, phone and chat support.
10. Inventory Engagement Services
Regardless of your current state of organisation, we assist in optimising return on investment through inventory management, including OEM identification and conversion, vendor reduction and consolidation, standardization by commodity, inventory reduction through duplicate search, database creation and maintenance, and store room management.
11. WordPress, Magento, Shopify Store Support Services
We provide the best web solutions for your business by putting forward various services such as website design, WordPress development, Shopify development, Magento development, and PHP web application services.
12. Customer Management Services
We have a wide range of resources supporting a multitude of processes in a multichannel environment, offering services like software and cloud support for SMEs, service activation, customer support help desks, billing and order support, order management, predictive insights, customer retention, revenue generation, process improvement and automation, and centre of excellence for standardization.
The rise of the digital era makes going global easier than ever, and it’s certainly not something you should shy away from. There are so many benefits to going global with your ecommerce. We at Libra Web Solutions are here to help you with all your business needs — contact us at info@librawebsolutions.com. Libra Web Solutions transformed around 80 ecommerce ventures for customers from UK, Australia, India, Hong Kong, Singapore since 2008.
Sharmila specializes in business development, lead generation, and customer service. She has an interest in bringing traditional businesses online, and currently handles business development and customer support at Libra Web Solutions.